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For many months now Willard Estate Logistics have reported on the AAA service schedule failures. Exporters would be familiar with constant delays and notices from us updating the lateness of a vessel. We have reported on the reasons for the delays (weather, port congestion, missed berths, omissions etc) and have also voiced our concerns to the AAA service. We completely understand the frustrations of the AAA service operators and offer our understanding of the situation and sincerely wish for a swift return to normal circumstances for one of the only international direct calling services into Tasmania.
Willard Estate Logistics must think first and foremost of the success of Tasmanian Exporters. It is our belief that our LCL consolidation service is a contributing factor to our customer’s success and as such we have made the decision to change our service schedule. The reason in changing this schedule is to be able to offer Tasmanian Exporters a reliable schedule with sailing dates that will be within 24 hours of the scheduled published date. Further, Willard Estate Logistics will be able to provide accurate estimated arrival dates based on the fixed arrival dates of the vessels in Singapore (as opposed to estimated dates that vary considerably due to late departures ex Tasmania). Please take note of the proposed improvements to the Willard Estate Logistics service based on the change of vessel operator.
Schedule reliability is realized by using a vessel operator with proven fixed weekly sailings.
Cargo cut off remains Wednesdays in Hobart and Burnie and Thursdays in Launceston (ability to receive cargo Friday morning at our packing depot in Launceston is optional).
Vessel departure day is Saturday ex Tasmania and Shipped on Board Bills can be issued on Mondays.
Vessel arrival in Singapore is on a Sunday or Monday – allowing for better transshipment co ordination.
The handling of cargo remains the same – no additional transport handling of LCL cargo.
Rates do not change because of this change of vessel operator.
Cargo is still independently photographed and checked prior to loading by a Willard Estate Logistics employee.
PLEASE REFER OUR NEW LCL SCHEDULE AT WWW.WILLARDESTATE.COM - LCL SCHEDULE.
Willard Estate Logistics is committed to the success of our customers in developing international trade and as such are continually researching ways to improve the logistics aspect of business to further strengthen our customer’s supply chain to their trading partners. Some other aspects of our service improvements over the last three months include:
Appointment of MacNels Line to handle transshipment in Singapore.
Inclusion of a tracking tab on our website to enable exporters to tack their cargo online from anywhere in the world.
The creation of an online blog (link on our website) that is updated often with trade and logistics related information with the ability for customers and service providers to place their own comments.
Willard Estate Logistics must think first and foremost of the success of Tasmanian Exporters. It is our belief that our LCL consolidation service is a contributing factor to our customer’s success and as such we have made the decision to change our service schedule. The reason in changing this schedule is to be able to offer Tasmanian Exporters a reliable schedule with sailing dates that will be within 24 hours of the scheduled published date. Further, Willard Estate Logistics will be able to provide accurate estimated arrival dates based on the fixed arrival dates of the vessels in Singapore (as opposed to estimated dates that vary considerably due to late departures ex Tasmania). Please take note of the proposed improvements to the Willard Estate Logistics service based on the change of vessel operator.
Schedule reliability is realized by using a vessel operator with proven fixed weekly sailings.
Cargo cut off remains Wednesdays in Hobart and Burnie and Thursdays in Launceston (ability to receive cargo Friday morning at our packing depot in Launceston is optional).
Vessel departure day is Saturday ex Tasmania and Shipped on Board Bills can be issued on Mondays.
Vessel arrival in Singapore is on a Sunday or Monday – allowing for better transshipment co ordination.
The handling of cargo remains the same – no additional transport handling of LCL cargo.
Rates do not change because of this change of vessel operator.
Cargo is still independently photographed and checked prior to loading by a Willard Estate Logistics employee.
PLEASE REFER OUR NEW LCL SCHEDULE AT WWW.WILLARDESTATE.COM - LCL SCHEDULE.
Willard Estate Logistics is committed to the success of our customers in developing international trade and as such are continually researching ways to improve the logistics aspect of business to further strengthen our customer’s supply chain to their trading partners. Some other aspects of our service improvements over the last three months include:
Appointment of MacNels Line to handle transshipment in Singapore.
Inclusion of a tracking tab on our website to enable exporters to tack their cargo online from anywhere in the world.
The creation of an online blog (link on our website) that is updated often with trade and logistics related information with the ability for customers and service providers to place their own comments.
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